Carrier hotels and large data centers offer the telecom and network industry convenient locations to interconnect with other telecom companies at a physical level, in a neutral facility offering high density of available carriers. As telecommunications worldwide continues movement towards packet networks and services, Internet protocol exchanges and interconnection points will add even greater value to the global telecom community.

Large networks are demanding compensation from smaller networks and content providers for use of their infrastructure, while the Internet community in general is demanding free access (network neutrality) to that infrastructure used, or contracted from the large facility-based networks. Carrier hotels are essential to survival of smaller companies hoping to compete with established public utilities including AT&T, Verizon, and BellSouth.